Andy in Tokyo

The Joys of Japan Post

May 26th 2009

Japan could teach the world a thing or two about logistics. Apart from being the country’s largest employer Japan Post is also pretty good at getting things delivered. If you happen to be out when the postman arrives with a parcel you’ll find a little redelivery slip in your letterbox:

Although the automated telephone system is only available in Japanese using it is a breeze. Notice that different parts of the slip are initialled in katakana. All you need to do is follow the steps in order (a, i, u, e, o).

You can choose to have your parcel redelivered in the morning, afternoon, evening or night. The service operates seven days a week as well, which is absolutely bloomin’ marvellous.

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4 Responses

  1. oweynge says:

    i love the fact that if you file the redelivery early enough (like before lunch), they deliver it on the same day!

  2. Jon Allen says:

    I love Japan Post too.

    If you have trouble filling in the form there is an English language help service too. The number is on the back. They ask all the questions and can redeliver it the same day.

    Or, If you don’t want to leave your house and you don’t like talking to people on the phone the Japan post website has the option in Japanese and English

  3. RMilner says:

    My wife in Japan sent a parcel to me in the UK and it got lost, even though it was recorded delivery.

    To make the story short, Royal Mail had no idea where it was, while Japan Post were able to track it down to the Bollo Lane depot in Acton.

  4. Pejo says:

    The UK royal mail should learn from the Japan Post. They need to enhance their service and not only keen on going on strike every other month.LOL…

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Welcome to Andy in Tokyo. Here you'll find posts about living, working and enjoying life in one of the world's biggest cities. You can contact me at andyintokyo[at]